CHANGE OF MIND

If you have changed your mind, we will gladly assist with an exchange within 30 days of purchase or delivery, provided the item/s are unworn, in original condition, with the tags intact and with proof of purchase.  In the interest of hygiene and for your protection we DO NOT accept exchanges or provide refunds for pierced earrings, packs containing pierced earrings, body piercings or hair accessories unless the items are exhibiting a genuine fault. 

FAULTY ITEMS

If your item is faulty, we will offer you a full refund with proof of purchase and any postage fee you may have incurred.

Please contact our support team at info@nisk.com.au, to assist you with the process of your return.

 

REFUNDS AND EXCHANGES

In the interest of hygiene and for your protection we DO NOT accept exchanges or provide refunds for pierced earrings, packs containing pierced earrings, body piercings or hair accessories unless the items are exhibiting a genuine fault. 

We will require your contact details for refunds and exchanges to be processed. All refunds will be completed in the original form of payment. For security purposes, if you used a card during the purchase stage of your order, we will require the same card to process your refund.
If your item has been exchanged previously or was purchased via gift card we are able to offer an exchange only.